Terms
Last updated 22 September 2026
The short version: you own what we build, nothing goes live without your approval, and you can leave whenever you like and take it all with you.
What we agree to do
You pay a one-time fee to get your business built and live, and optionally a monthly fee to keep Errai working on it. What is included at each tier is what the pricing page says at the time you buy.
We will tell you honestly what will and will not help your business, including when the answer is that you do not need what you asked for.
What you own
Yours, unconditionally, from the moment it exists:
- Your domain, registered in your name
- Your website, its copy, images and structure
- Your customer list and every conversation in it
- Your bookings, quotes, proposals and invoices
We claim no ownership over any of it and no licence beyond what is needed to run the service for you. Export it at any time.
Approval
Nothing publishes to your website and no message reaches one of your customers until you have seen it and approved it. One switch pauses everything Errai is doing.
The exception is the receptionist, which answers calls in real time once you have switched it on, because that is the point of it. It tells callers plainly that it is an assistant, and it takes a message instead of guessing when it is unsure.
Our delivery promise
Your first report arrives within 24 hours. Your business goes live within seven days of you approving the build. If we miss either because of us, you do not pay for that stage.
Delays caused by waiting on you (approvals, content, domain access) do not count, and we will tell you when the clock is with you.
Leaving
Cancel the monthly fee whenever you want. No notice period, no exit fee, no penalty. Export everything and take it elsewhere.
Cancelling stops Errai working; it does not remove your ownership of anything. We will not hold your domain, your site or your customer list to get you to stay.
What we ask of you
- Do not use GZerow for anything illegal, or to mislead your customers
- Do not use the outreach tools to send unsolicited bulk email in breach of the law where your recipients are
- Make sure you have the right to any content you give us to publish
- Keep your account credentials to yourself
Limits, stated plainly
Errai is AI, and AI gets things wrong. That is why you approve everything before it is published or sent. We are responsible for fixing our mistakes promptly; we are not responsible for business outcomes, because no one can promise those honestly.
We do not guarantee particular search rankings, a volume of customers, or a level of revenue. Anyone who does is selling you something.
Changes
If we change these terms we will tell you before the change takes effect, not after. If a change does not suit you, you can leave on the terms above.
Contact
GZerow is the contracting party. Questions about any of this reach the founder directly.
Registered company details, address, contact email and governing law go here before launch.